◈ 직무 개요

Duties/Responsibilities
- Support and operate a hybrid Active Directory and Microsoft Entra ID (Azure AD) environment.
- Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune.
- Manage user accounts, permissions, group policies, and access controls.
- Monitor system health, availability, and security issues.
- Configure, maintain, and troubleshoot Cisco Meraki networking equipment (routers, switches, and wireless access points).
- Manage office network connectivity, VPN access, and basic firewall rules.
- Support corporate IT security policies and compliance requirements.
- Assist with incident response and root-cause analysis.
- Deploy and support Dell laptops and desktops and Samsung laptops.
- Manage Windows OS installation, patching, drivers, and device lifecycle.
- Provide Tier 2 / Tier 3 technical support.
- Maintain IT asset inventory and documentation.
- Support SolidWorks and SolidWorks PDM environments.
- Manage user access and licenses.
- Coordinate with engineering teams and external vendors.
- Assist the Senior IT Manager with daily IT operations and vendor coordination.
- Document procedures and troubleshooting guides.
- Support IT projects such as upgrades, migrations, and expansions.
- Act as backup to the Senior IT Manager when required.
- Other duties and projects as assigned 

◈ 경력 요건

Required Skills/Abilities
- Experience with Active Directory and Microsoft 365 hybrid environment.
- Hands-on experience with Cisco Meraki networking.
- Experience supporting SolidWorks and SolidWorks PDM.
- Strong tech support background, supporting users at all levels including executives.
- Excellent networking understanding and knowledge.
- Outstanding diagnostic and problem-solving skills.
- Strong ability to maintain organization, documentation, and inventory.
- Ability to be on call and provide support, as needed, outside of normal work hours.
- High level of professionalism and confidentiality.
- Strong interpersonal, customer service, and communication skills.
- Strong sense of urgency and desire to deliver on assigned deadlines.
- Must be able to work independently and as a team player.
- Strong written, verbal communication skills in both Korean and English:
  o Korean: Fluent verbal and written communication skills.
  o English: Advanced business-level proficiency

Preferred Skills/Abilities
- Experience in manufacturing, engineering, or R&D environments.
- Familiarity with Microsoft Intune and device management.
- Basic PowerShell or scripting experience.
- Experience working with global or regional IT teams.
- Relevant IT certifications (Microsoft, Cisco, ITIL).

Education and Experience
- Bachelor’s degree or advanced degree in Computer Science or other related IT certification.
- Minimum of 5 years of experience working in IT infrastructure and network administration.
- Previous experience supporting growing organizations and being the go-to person for all things IT. 

◈ 제출 서류 및 기타

- 국/영문 이력서 및 자기소개서

◈ 담당 컨설턴트

- 이건교 / 02-2016-6602 / [email protected]